Frequently Asked Questions (FAQs)

FAQs and other information relevant to students.

Campus Shutdown Contacts for Enquiries Back to COVID-19 Home

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In line with a directive from the Ministry of Higher Education dated 14 March 2020 that all institutions of higher learning conduct their classes online to avert the spread of COVID-19, all lectures regardless of class size, as well as tutorials and seminars, will be delivered online until 31st December 2020.

Students are required to log in and fully participate in these iLectures, tutorials and seminars so as not to miss out on any classes or consultation. Students will be updated, where appropriate, via Blackboard or Moodle. If you have any queries, please contact your Heads of Department or Faculty Associate Deans of Learning & Teaching.

More info for foundation new students at: https://orientation.curtin.edu.my/online/

Tentatively the online classes will continue until 31st December 2020, but this is subject to change, so please check your email regularly for any further updates.

For degree students, online lectures will be conducted via iLectures in Blackboard.

For foundation students:

Faculty of Engineering and Science – Unit lectures are recorded on video or as PowerPoint presentation videos with voiceover. These have been uploaded to the unit Moodle pages.

Faculty of Business – PowerPoint presentation videos with voiceover will be uploaded to Moodle.

Faculty of Humanities – Lectures will be uploaded to Moodle each week accordingly.

More info for foundation new students at: https://orientation.curtin.edu.my/online/

For degree students, please contact your lecturer or head of department for further details as different units may vary.

For foundation students:

Faculty of Engineering and Science – Online exams, weekly quizzes and short tests will be confirmed soon. You’re advised to consult your lecturer or Head of Department for updates.

Faculty of Business – Assessments will be done online through Moodle.

Faculty of Humanities – Instructions on assessments will be given at least 4 or 3 weeks prior to the due date. Written assessments will be submitted through either Moodle or Turnitin. As for presentation, students will have to record and submit through online or
provide YouTube links.

More info for foundation new students at: https://orientation.curtin.edu.my/online/

The semester will still ongoing as all classes are conducted online. The semester duration will be still be the same.

The university has postponed the Foundation Orientation Week (O-Week) scheduled for 17 March to 23 March 2020 and conducting it online instead of a face-to-face event. Classes thereafter will be online until 31st December 2020.

Orientation for new students for the new intakes will be conducted online. New students can visit it here: https://orientation.curtin.edu.my/online/

Online content for the Online Orientation will be available on our orientation webpage at https://orientation.curtin.edu.my/online from 23 March 2020 onwards and all incoming Foundation students are requested to keep yourselves updated via the Orientation Webpage and our official social media channels.

The Foundation classes will commence in online mode from 30 March 2020 onwards until further notice (tentatively until 31st December 2020). Guidance on how to prepare and register for the online classes will be provided during the Online Orientation, so it is important that you participate in the Online Orientation.

Campus Shuttle service has been suspended for the duration of the shutdown. However, transport will be provided for students in university-managed housing off-campus for urgent business on campus only, or in case of emergencies. Student resident on-campus can also make use of the transport for emergencies. If you are in need of the transport, call the Campus Security Hotlines at 085-630081 or 085-630082.

Visit Shuttle Services website for all scheduled buses: https://current.curtin.edu.my/shuttle/

In compliance with the Recovery Movement Control Order (RMCO) being imposed by the Federal Government, Curtin Malaysia will proceed with limited access and stringent screening of persons entering the campus until 31st December 2020.

On-campus resident students can continue to live in their units as per normal with certain limitations to services and access to facilities.

Access to the campus during the period will generally be restricted to only essential staff, suppliers of essential goods, and those staying on campus. However, non-resident students will be allowed onto the campus for limited periods if valid reasons are given, such as to collect essential work materials, handle critical matters, make urgent payments or enquiries. Security staff will conduct stringent screening of persons entering the campus including noting their particulars and taking temperature scans at the main gate.

Campus access for any purpose, please apply for permission through this email: pieter.pottas@curtin.edu.my

Please provide the details including:
1. Full name (as in identification documents e.g. MyKad or passport)
2. ID No.
3. Student Number
4. Course, Semester, Year
5. Expected Time of Arrival to the Campus
6. Expected Time of Departure from the Campus
7. Specify your purpose/s going into (for students living outside campus) and moving around (for students living inside the campus) the campus
8. Place to go in the campus e.g. Library, Learning Commons, Labs, Bookstore, GK Mart, Departments etc.

Bring along your student card for security identification purpose.

Campus access is subject to approval from the Management for safety and health purposes according to the rules and regulations by the State Government of Sarawak and Federal Government of Malaysia.

Kindly download MySejahtera Apps for check-in here: https://mysejahtera.malaysia.gov.my/intro_en/

The security personnel has the rights to decline access to any person without any clearance or prior permission approval from the Management or violating the safety, health and security procedures of Curtin Malaysia.

The ICT Department will maintain a team of essential staff on-site to ensure ICT services continue to operate, including computer servers, learning platforms (Blackboard and Moodle), email services and campus website, as well as Internet access for on-campus residents. ICT will ensure that all students’ email accounts are activated so they may access their student webmails and online resources.

The Campus Food Court will be closed but the Lakeside Cafeteria & Chives Stall (7am-3pm) will remain open. Students visiting the cafeteria are advised to ensure they do not enter if there is a crowd and to practice social distancing when inside. The on-campus supermarket (GK Mart) will remain open and will stock additional essential items, including pre-packed fresh produce for the benefit of on-campus residents. Staff will also assist them with off-campus purchases of groceries, if needed.

As all gatherings, meetings and activities involving groups of people are to be cancelled, the Recreation & Event Centre (including the gym).

The Library will be opened with restricted access with permission approval from COO’s Office.

Visit https://library.curtin.edu.my/ for the latest opening hours

Though Housing Services staff will essentially be working during the normal office hours. Tthey will be available to assist students with their housing needs.

You can also call the campus emergency hotline if it’s a matter of urgency.

The Admissions and Enrolment counters will be closed but there will be an emergency roster between 10am and 11am on Tuesdays and Thursdays to deal with urgent matters or emergencies. Related online systems will also continue to operate. Students can make enquiries or seek assistance during these times but are requested to visit individually and practice social distancing with others when in the premises.

The Ministry of Higher Education on 18 March 2020 stated that it is aware of the level of readiness of the public and private universities in terms of infrastructure and lecturers in the implementation of online learning. It also notes that there are IPTS registered as institutions that offer fully online Teaching & Learning. Universities that utilise full online learning in their Teaching & Learning are allowed to continue their online learning provided that all students have access to lecturers and infrastructure. Universities that do not fully utilise online learning in Teaching & Learning are not allowed to continue their online learning activities, taking into account the interests of students who may not necessarily have access to the Internet.

Yes. As we qualify as a university that uses online learning management systems (LMS) such as Blackboard and Moodle with established infrastructure for Learning & Teaching, and as all our classes are now all available online as iLectures (including additional online resources at Curtin Perth) and furthermore lecturers are available to students online for tutorials and seminars, we are cleared to continue online learning for the duration of the Movement Restriction Order and possibly longer.

All operations of public and private universities will be suspended, except essential services like water, electricity, power, telecommunications, post, transportation, broadcasting, finance, banking, health, pharmacy, security, housekeeping, sundry shops and food supply outlets. Food on campus is to be available only for delivery or takeaway.

University students, including international students, who are still on their campuses (in campus housing, rented premises or other lodgings) are to remain in those premises even though they may have purchased tickets to go home. Students are not allowed to return to their hometowns or countries of origin throughout the duration of the Restriction of Movement Order. They are to report to their university managements and be placed under their jurisdiction. The universities will be responsible for the students’ basic needs, safety and wellbeing.

Due to the restricted access to campus, The Library has extended the borrowing of ALL books to 3 April 2020.

Any fines during this period (18 – 31 March 2020) will be cancelled/waived on the library system. The Library will resume operations as usual on 1 April 2020.

We strongly advise students to return their book(s) only after 31 March 2020. We have the Book Drop outside The Library entrance for you to do so.

Your account has probably been sanctioned due to unsettled tuition fee, housing fee or outstanding library fines. Please liaise with the Financial Services Department (finance@curtin.edu.my) for further information.

Yes, you can renew your book(s) via the Library OPAC (MyAccount) or through BookMyne (Phone app).

We have temporarily disabled the online room booking function from 18 – 31 March 2020 due to the limited access to the campus during this RMCO (Recovery Movement Control Order) period until 31st December 2020.

Email your enquiries to library.dept@curtin.edu.my and please use your official student mail for any enquiries regarding your library account.


Campus Shutdown Contacts for Enquiries Back to COVID-19 Home

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