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Home > Departments : ICT Department > Information for Staff
Information for Staff
Computer and Email Account New staff is required to fill in the Y1 form before any account can be created. This form can be obtain from the HR personnel. Once processed (next working day), user will be given a system login and email account. This information can be collected from respective Administrative Assistant or HR personnel. Please remember your password and should you fail to logon after the 3rd attempt, the system will automatically lock out. To unlock, please contact IT Helpdesk. Desktop User will be allocated a Personal Computer at the request and approval of respective School Directors, Manager or Head of Department. The computer will be ready within two working days after the new staff arrival and HR confirmation. Emails Setup The default email application is MS Outlook 2000. User can configure their email account. Please refer to ICT-FAQ for configuration reference. ICT Policy and Guideline User can refer to these matter at: http://www.curtin.edu.my/sch_dept/ICT/policies/index.htm. ICT Inquiries or Service Request Submit your inquiries or service request to the Online Helpdesk: http://helpdesk.curtin.edu.my. ICT Telephone Inquiries Our ICT Help Desk can assist you with any of your telephone inquiries. Call our Help Desk extension number 3988 or 3989. Server File Storage Quota User will be given a quota limit of 50 MB. User requires to send a Service Request for any of quota increase request. Inventory List User is required to fill in ICT Inventory list for all the ICT equipments which assigned to the user.
Peer to peer file sharing programs Installation or use of peer to peer file sharing programs such as Gnutella, Kazaa, BitTorrent, etc is not permitted. Unlawful activity Unlawful activity, eg infringement of copyright, defamation, hacking, denial of service, breaching of proxy services, bypassing of proxy services, hosting of unauthorized services etc are not permitted. Printing The campus is equipped with black laser printers. Color printers are located in few areas in the campus and can be accessed by authorized users only. For more info on the authorized users, please refer to your School Directors, Manager or Head of Department. File Backups User is advised to practice their own files backup for their files that located in their computer or servers. On-Campus Internet Access Internet Access is available in campus offices and computer labs. The access is monitored and strictly for academic and work related activities only. Telephone Facility Telephone is limited 1 unit per room. It is shared among room occupant. Further amendment to this is to be at the request and approval of respective School Directors, Manager or Head of Department. All staff can make local call by dialing "9". Any outstation and hand phone calls will require the operator assistant. The operator can be reach by dialing the usual "0". Details on Telephone Operating Instructions can be referred at ICT-FAQ. Telephone Directory List of staff office telephone extension number can be referred at http://www.curtin.edu.my/staff/staffIndex.asp. Online Notices Announcement Refer to http://www.curtin.edu.my/sch_dept/ICT/staff/ICT_ADNotice.htm under the Policy and Guideline for Active Desktop and Pop-up Notice.
ICT Equipment Booking The online ICT Online Booking Equipment Booking service is available at https://booking.curtin.edu.my/ |